I really appreciate that Dr. Charles took the time to sit and talk with me about the medical issue and what he could do for me. Whenever he is on duty and I am sick I will certainly make my way to M. D. Express.”
Clean and efficient office which is what you should expect from a medical office. But the staff is the best part. I had to take two small kids on two separate occasions with the flu. The staff was kind and when I had to wait a little longer to be seen with my second child Courtney brought out stickers and cups and some skittles (with my permission) to keep my little one happy. I would highly recommend to everyone.”
Just want to thank Dr. Jennifer Hoyt and her team for taking such great care of me on 11/16. I feel great today!!”
Victoria was amazing! As a patient left her little boy in the waiting room, she spent time with him. They made a card for his mom and dad saying “I love you mommy. I love you daddy.” Sweetest girl ever!”
Our son needed stitches from a wound to his head. The doctor saw us very quickly on a Sunday evening and the treatment was professional but friendly. We appreciate the attention we received very much.”
I just would like to thank you for always giving my family and I excellent service. PA Diane was very helpful today!”
Awesome, awesome, awesome team and experience!! Corbin was great, the team was great! I will bring all of my medical concerns here in the future. Recommend!”
Thank you for helping me. I’m very thankful for your kindness, attention and help. You are a very good man and a very clever Doctor.”
Wonderful front desk staff, wonderful nurses, quick visit. Dr. Minneci was quick and thorough. Loved my experience!”
Kim and Katie were very professional and very courteous. A very good experience.”
Nurse Katie/Kim were extremely helpful and friendly. Dr. Rizk is also very caring and knowledgeable. I look forward to seeing these people for their help.”
Came in late and received fabulous service! Kim, Tawana and Katie were on point and very courteous. Dr. Minneci was great. I would recommend M.D. Express for your urgent care needs. Job well done!”
Oh my goodness! I was at MD Express with knee pain (pretty bad). I didn’t have to wait long at all until I was called. The Dr. saw me, did x-rays and gave me meds. Today I am 98% better! I haven’t felt this good in years! I have 5 more days of treatment from the meds the Dr. prescribed for me. Unbelievable how much better I feel after just one day. Thank you!“
My experience today was the best I’ve ever had going into a doctor’s office. Kim and Dr. Minneci were genuinely nice and more than words can express. I work int he health care system and this is the best service I’ve ever seen. So , thank you Kim and Dr. Minneci!”
Felicia and Courtney were very pleasant and professional. It made my visit less painful. Thank you ladies for your kindness!“
I was in your Williamsburg Urgent Care office with my son on Saturday and as always received extraordinary care. Your entire staff is always extremely caring and professional. I am sure you work very hard to keep your great staff happy!”
The service was excellent. We were called back quickly. Olivia, our assigned nurse, was wonderful and well versed in my nieces medical problem. Dr. Eric was phenomenal. He jumped right in and tackled our issues! Kudos, we are well pleased with our service!”
I would like to commend the staff at your facility at Grafton Square. My husband required stitches in his thumb last Wednesday evening. We were met by a most professional front staff at the desk. Heather and Courtney were courteous and expeditious. PA Shawn Mitchell and Assistant, Brittany performed the necessary procedures in a most personable manner. Please know that your facility at this location has sterling personnel. We wanted to ensure that received recognition for a job very well done! Thank you for your time ~ Col. and Mrs. Ron Garhart
I have been to this facility with family and friends. Everyone has always been friendly and courteous. The front desk staff are patient and kind. The doctors have impressed me with their knowledge of many different areas of medical issues. Keep up the good work!”
Had a great experience with Dr. Lewis! Awesome with information and understanding! Hope to see him again if needed.”
I cannot thank you enough for the kindness, compassion and informed medical care I received at your hands. You are set apart from others because you care and truly want to get to the core of the problem. God Bless You ALL! You have never let me down, you helped me get better.”
Awesome experience! I arrived almost at closing and they stayed later than they had to in order to help me out and not have to drive late to the ER. Great customer services as well as teamwork. Thank you for all of your help.”
I was pleasantly surprised and pleased to receive such excellent care at your clinic. We were impressed to be greeted by friendly, courteous, knowledgeable folks – professionals. I feel comfortable with your repairs on my aging body. To Dr. Gisanrin, and all the others, thank you. Maybe tonight I can breathe and sleep.”
Friendly staff. Doctors are amazing with kids. My son hit his head last week and needed staples. Both doctors, the who put them in and the one who took them out, went out of their way to talk to him and make him feel comfortable.”
The only urgent care I would consider going to. Doctors and staff are top notch and very friendly.”
I just want to thank the Williamsburg Urgent Care staff for another great experience at MD Express. My 13 yr old son had a fever and sore throat for a few days and had a rash all over his torso. I ran him over to MD Express and we were in and out with a prescription in hand in about an hour. As a single working mom, it is a huge help to be able to run one of my kids into MD Express when it is too late in the day to get into their regular doctor. My son was seen by Dr. Renforth last night, who has such a wonderful way with kids that my son talked about him the whole way home. Every other time we have been to MD Express, we have had similarly great experiences with the other doctors. The nurses and staff are also kind, helpful, and professional. I can’t say enough great things about MD Express.”
I was treated for a corneal abrasion at your facility. Your staff were extremely professional. The doctor explained what he was doing every step of the way. The discharge note was extremely helpful and the antibiotic drops were effective within 48 hours. MD Express Williamsburg Urgent Care is a class 1 operation. Thank you.”
Staff was polite and service was quick. The doctor sat down and patiently explained why my infection may have reoccurred. After returning home, I followed up with my primary doctor. Today, Shelley from MD Express called to follow up and see how I was feeling!!! WOW!!! I was a tourist. I may never return to the area but the staff at MD Express wanted to know how I was doing!!! That is above and beyond what I ever would have expected from an Urgent Care facility in a tourist location. KUDOS to Williamsburg Urgent Care MD Express and all the Staff. If I lived in the area, I would recommend to everyone I meet.”
The wait time was 30 minutes. The doctor was very thorough. I was very pleased with their professionalism and the fact that they went a step further by doing a culture instead of just relying on the quick urine test. I would highly recommend them.”
I have a 4 year old that was sick and brought him into you guys. He has been having panic attacks when he goes to the DR. but, you all were great with him. It was the easiest Dr. visit we’ve had with him in a long time. We didn’t have to wait long in either the waiting room or once we were in an exam room. Thank you so much for an easy vist.”
Thank you so much for the superb and thorough care you gave me. You knew I was leaving on vacation in 4 days and went the extra mile to make sure all bases were covered for my symptoms. You even talked with my family doctor to coordinate tests. Thank you again.”
I just want to comment on the quality of care and professionalism that exists in your offices. I and my 2 sons have been patients in your Yorktown facility With each visit, there was a short waiting time, a caring personal greeting, professional attitudes, staff that appears to really enjoy their work, competent personnel in the treatment area, awesome physicians, and each time there was a follow-up call 3 days later. Your office should be a model to anyone operating public service. Great job….keep up the good work. Can’t wait for your Newport News office to open.”
Great Service. We were in the area for a baseball tournament and unfortunately my son got hurt. Went in and only waited a few minutes and the staff was awesome. All very nice and friendly and from what I saw trying to help everyone as quickly as possible.“
Great place to go to if you are sick or hurt. Staff wonderful! Thanks for the great care.”
The Dr. was very thorough and attentive. Spent a lot of time and found the problem. The whole staff was wonderful!! Will be back for all my health care needs!”
Najha was excellent, a kind sweet person. I highly recommend M.D. Express. Dr. Minneci was very nice also.”
The staff was wonderful. They helped my sister to calm down from an anxiety attack. Both Dr. Pierce and Nara helped her calm down helped her calm down and make her smile.”
My husband, granddaughter and myself went to M.D. Express in Hampton. I thought he pulled or strained a muscle in his back. He was seen by Dr. Renforth, who recognized signs of blood clots in the lungs and went to work getting tests done. He arranged for Sentara Hospital to be expecting him. He gave him a shot of blood thinner and something for the pain (which was so bad my husband could barely breathe). We have used M. D. Express many times after hours for ourselves, children, and grandchildren. We have always had excellent, professional care. Everyone has always made us feel special like they truly care about our health. My husband and I would like to give Dr. Renforth a very special thank you from the bottom of our hearts. We believe that Dr. Renforth saved his life.”
Dr. Minneci is a great doctor and made us feel real comfortable. He has a great sense of humor! We were very happy leaving from our visit and we will definitely come back!